Dependable Auto Shippers – Customer Support

General Auto Shipping Questions:

1. What is auto shipping?
   Auto shipping is the process of transporting a vehicle from one location to another using specialized carriers.

2. How long does auto shipping take?
   Shipping times depend on the distance and the route, but typically it ranges from 1 to 14 days.

3. How much does auto shipping cost?
   Costs vary based on the distance, vehicle type, and shipping method. Call us at (800) 484-0283 for a free quote.

4. Can I ship a non-operational vehicle?
   Yes, non-operational vehicles can be shipped, though it may cost more due to special handling requirements.

5. Is my vehicle insured during transport?
   Yes, all vehicles transported by DAS Auto Shipping are covered by our insurance policy for damages during shipping.

6. How do I prepare my vehicle for shipping?
   Remove personal items, lower the fuel level to 1/4 tank, and secure any loose parts like antennas.

7. Can I track my vehicle during shipping?
   Yes, DAS Auto Shipping offers tracking services so you can monitor your vehicle’s progress.

8. Will my car be driven during transport?
   Your car is typically only driven when loading and unloading from the transport truck.

9. Do I need to be present for vehicle pickup and delivery?
   Yes, either you or a designated representative must be present to sign off at both pickup and delivery.

10. Can I ship multiple vehicles at once?
    Yes, DAS Auto Shipping can accommodate multiple vehicles on the same shipment.

11. What factors affect auto shipping costs?
    The main factors include the distance, vehicle type, time of year, and whether you choose open or enclosed transport.

12. Is door-to-door service available?
    Yes, we provide door-to-door auto shipping service for your convenience.

13. Can I ship personal items inside my vehicle?
    We recommend removing all personal items as they are not covered under insurance and can add extra weight.

14. What payment methods do you accept?
    DAS accepts credit cards, debit cards, and electronic payments.

15. How far in advance should I schedule my auto shipping?
    It’s best to schedule at least 1 to 2 weeks in advance to ensure availability.

16. What if my vehicle is damaged during transport?
    In the unlikely event of damage, we will assist with filing an insurance claim.

17. Can I cancel my auto shipping order?
    Yes, cancellations are allowed, but fees may apply depending on the timing.

18. What is the difference between open and enclosed auto shipping?
    Open transport is the most common and cost-effective option, while enclosed shipping provides extra protection.

19. What if I need to change my shipping dates?
    Contact us as soon as possible to adjust your dates; we strive to accommodate changes.

20. Is auto shipping available internationally?
    At DAS, we specialize in domestic shipping within the United States, but we can help refer international options.

Enclosed Auto Shipping Questions:

21. What is enclosed auto shipping?
    Enclosed auto shipping means your vehicle is transported in a covered trailer, protecting it from the elements and road debris.

22. Who should use enclosed auto shipping?
    Enclosed shipping is ideal for luxury, classic, antique, or high-value vehicles that require extra protection.

23. How much more does enclosed auto shipping cost compared to open shipping?
    Enclosed auto shipping is typically 30% to 50% more expensive than open shipping due to added protection and specialized service.

24. Is my car fully protected in enclosed shipping?
    Yes, enclosed shipping offers the highest level of protection from weather, dust, and potential damage.

25. How many cars fit in an enclosed carrier?
    Most enclosed carriers can fit 2 to 6 vehicles, depending on the size of the trailer.

26. Do you offer guaranteed delivery dates for enclosed shipping?
    Yes, guaranteed delivery dates can be arranged for enclosed auto shipping at an additional cost.

27. Are classic cars insured during enclosed shipping?
    Yes, classic cars and other vehicles are fully insured during enclosed auto transport.

28. Can enclosed auto shipping be used for motorcycles?
    Yes, motorcycles can also be shipped in enclosed trailers for maximum protection.

29. Is door-to-door enclosed auto shipping available?
    Yes, our enclosed auto shipping services include door-to-door delivery.

30. Can I ship an exotic car in an enclosed carrier?
    Yes, exotic and high-end cars are often shipped in enclosed carriers to ensure safe and secure transport.

31. Are there height and width restrictions for enclosed auto shipping?
    Yes, some enclosed carriers have height and width restrictions, especially for oversized vehicles. Check with us for specifics.

32. Can I ship a modified vehicle in an enclosed carrier?
    Yes, as long as the modifications don’t exceed the size limits of the enclosed trailer.

33. How is my vehicle secured in an enclosed carrier?
    Your vehicle is securely fastened using straps and other safety measures to prevent movement during transport.

34. What types of enclosed trailers do you use?
    We use hard-sided and soft-sided enclosed trailers, both offering excellent protection.

35. What is the best time of year for enclosed auto shipping?
    Enclosed auto shipping is popular year-round, but particularly during winter and for events like car shows.

Motorcycle Shipping Questions:

36. How do you ship motorcycles?
    We ship motorcycles using specialized carriers that secure the bike in place to prevent damage during transport.

37. Can I ship a motorcycle if it doesn’t run?
    Yes, non-operational motorcycles can be shipped, though it may require special handling.

38. Do I need to drain fluids before shipping my motorcycle?
    No, you do not need to drain fluids, but make sure the fuel tank is no more than 1/4 full.

39. Can I ship motorcycle parts along with the bike?
    Yes, small parts can be shipped with the motorcycle if securely packed, but they are not covered by insurance.

40. How much does motorcycle shipping cost?
    The cost depends on the distance and type of shipping (open or enclosed). Contact us at (800) 484-0283 for a personalized quote.

41. Is my motorcycle insured during shipping?
    Yes, motorcycles are insured against damages during shipping under our comprehensive coverage plan.

42. How should I prepare my motorcycle for shipping?
    Clean your motorcycle, document its current condition, remove any personal belongings, and ensure tires are inflated.

43. How long does it take to ship a motorcycle?
    Shipping times vary, but most motorcycles are delivered within 1 to 2 weeks depending on the distance.

44. Can I track my motorcycle during shipping?
    Yes, DAS Auto Shipping offers tracking services for all motorcycle shipments.

45. What types of motorcycles do you ship?
    We ship all types, including sport bikes, cruisers, touring bikes, and vintage motorcycles.

46. What is enclosed motorcycle shipping?
    Enclosed motorcycle shipping provides extra protection from the weather and road debris by transporting your bike in a covered trailer.

47. Can I ship multiple motorcycles at once?
    Yes, we can ship multiple motorcycles in the same shipment.

48. Do you offer motorcycle shipping for rallies and events?
    Yes, we frequently ship motorcycles to rallies, events, and shows.

49. What is door-to-door motorcycle shipping?
    We pick up your motorcycle from your specified location and deliver it directly to your destination.

50. Can I ship my motorcycle internationally?
    DAS primarily offers domestic motorcycle shipping, but we can help you explore international options.